What happens if I miss payment on the due date?

We send you an instalment reminder email before the due date, which gives you time to manage the payment. In case the automatic payment fails, we will notify you by email and you will have 24 hours to add a valid payment method.

If we are unable to collect the instalment after 24 hours due to an invalid payment method, we will then have to apply a late fee of AED 15. For every delayed instalment thereafter a fee of AED 5 will be charged in addition to the late fee of the previous month.